Cookie Policy

How we use cookies and similar technologies on our website

Last updated: January 2025

1. Introduction

This Cookie Policy explains how The Core Group Support Services Ltd ("we", "us", or "our") uses cookies and similar technologies on our website at thecoregroup.co.uk.

By using our website, you consent to the use of cookies in accordance with this policy. If you do not agree to our use of cookies, you should change your browser settings accordingly or refrain from using our website.

2. What Are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

Cookies can be "persistent" (remaining on your device until deleted or expired) or "session" (deleted when you close your browser).

3. How We Use Cookies

We use cookies for the following purposes:

  • Essential cookies: Required for the website to function properly
  • Performance cookies: Help us understand how visitors interact with our website
  • Functionality cookies: Remember your preferences and settings
  • Analytics cookies: Collect information about website usage to improve our services

4. Types of Cookies We Use

4.1 Strictly Necessary Cookies

These cookies are essential for the website to function and cannot be switched off. They are usually set in response to actions you take, such as setting privacy preferences, logging in, or filling in forms.

Cookie NamePurposeDuration
session_idMaintains your session stateSession
cookie_consentStores your cookie preferences1 year

4.2 Performance & Analytics Cookies

These cookies help us understand how visitors use our website by collecting anonymous information about page visits, traffic sources, and user behaviour. This helps us improve our website performance and user experience.

Cookie NamePurposeDuration
_gaGoogle Analytics - distinguishes users2 years
_gidGoogle Analytics - distinguishes users24 hours
_gatGoogle Analytics - throttles request rate1 minute

4.3 Functionality Cookies

These cookies enable enhanced functionality and personalisation, such as remembering your preferences, language settings, or region.

Cookie NamePurposeDuration
user_preferencesStores your site preferences1 year

5. Third-Party Cookies

We may use third-party services that set cookies on our website. These include:

  • Google Analytics: We use Google Analytics to analyse website usage and improve our services. Google Analytics uses cookies to collect anonymous information about how visitors use our site. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
  • Social Media Plugins: Our website includes social media features (LinkedIn, Facebook) that may set cookies to track your interactions with these features.

Third-party cookies are subject to the privacy policies of those third parties. We recommend reviewing their policies for more information.

6. Managing Your Cookie Preferences

You have the right to decide whether to accept or reject cookies. You can exercise your cookie preferences by:

6.1 Browser Settings

Most web browsers allow you to control cookies through their settings. You can set your browser to refuse cookies or delete certain cookies. Please note that if you disable cookies, some features of our website may not function properly.

Here's how to manage cookies in popular browsers:

6.2 Opt-Out Tools

You can also use opt-out tools provided by third parties:

7. Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want your online activity tracked. Currently, there is no industry standard for how to respond to DNT signals, and our website does not respond to DNT signals at this time.

8. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. Any changes will be posted on this page with an updated "Last updated" date.

We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies.

9. More Information

For more information about how we handle your personal data, please see our Privacy Policy.

If you have questions about cookies or would like to learn more about online privacy, visit:

Contact Us

If you have any questions about our use of cookies, please contact us:

The Core Group Support Services Ltd

Address: Birkenhead, Merseyside

Email: Hello@clearground.co.uk

Phone: 0330 229 6659